A Mom-Friendly Spa+Salon

Spa + Salon Services

We've gathered the best Beauty & Wellness professionals to bring you a Self Care Experience to remember...

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A relaxing osasis in sunny SoCal

Amenities

  • Swimming Pool

    Take a dip in the swimming pool before or after your relaxing massage or facial. Don't forget your bathing suit!

  • Private Nursing Space

    Enjoy a quiet and tranquil space to breastfeed your baby in privacy with our dedicated nursing room. We're here to help.

  • Yoga & Sound Bath Classes

    Join our yoga and meditation group classes with a rejuvenating sound bath to enhance the experience. Let's make zen vibes together!
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How to prepare for the popup spa + salon

FAQs

What is DIPPED Spa & Salon & where is it located?

DIPPED is a beauty wellness retailer offering a wide range of affordable products from holistic brands. We provide a customized self-care experience through our hybrid Salon-Spa centers and an online retail space. Our services include beauty and wellness treatments for women and children, with a focus on providing a mom-friendly environment.

What Products/Services do you offer?

We offer a range of beauty and wellness services, including facials, massages, nail care, hair treatments, and more. For a detailed list of services, please visit our Services Page.

I heard I can bring my Kids! How does that work?

Enjoy Pampering While Your Kids Have a Blast in the On-Site Playground.

I want to attend the next popup event, how do I get tickets?

Visit https://www.dippedbeauty.com/pages/pop-up-spa-salon for dates & to purchase services or tickets.

How do I prepare for my first visit?

To ensure the best results from your visit

- arrive at least 15min before your appointment to change clothes, meet your Specialists and complete forms/waivers

- bring workout attire + a swimsuit for the pool

-shower at home beforehand as there are shower facilities on site

-Mamas: Book the Kid's Play Lagoon + bring them along!
https://www.dippedbeauty.com/pages/kids-play-lagoon

How do I book an appointment? And can I book another day outside of the popup?

What is your cancellation policy?

At DIPPED Spa & Salon, we offer a flexible cancellation policy for your convenience. If your plans change and you need to cancel your appointment, you can get a full refund if you cancel at least 48 hours before your scheduled session. This way, we can manage our schedule effectively and offer your slot to another client.  Cancellations made with less than 48 hours' notice may be subject to a cancellation fee.

Can I get a refund if I cancel my appointment?

Yes, you can receive a full refund if you cancel your appointment at least 48 hours prior to the scheduled time. If you cancel less than 48 hours before your appointment, we are unable to offer a refund. This policy helps us maintain a fair and efficient scheduling system for all our clients.

Are you still wearing masks?

We are unmasked during sessions but if you would prefer us to wear a mask, we are happy to accommodate your request.

Are you accepting new clients?

Yes! Please email us, call our office at (424) 313-4230 or book your session here.

Why do you refer to your Beauty & Wellness professionals as ‘Specialists’?

Yes, we offer a loyalty program where you can earn points for every visit and redeem them for discounts on future services. For more details, please visit our Membership Page.

Are your products and services suitable for sensitive skin?

Yes, we use high-quality, gentle products that are suitable for all skin types, including sensitive skin. If you have any specific concerns, please inform your therapist before the service begins.

Answers to your questions

Additional Common Questions

What are your hours of operation?

We are open

For Calls/Email

  • Monday to Friday from 9:00 AM to 8:00 PM

For Services/Appointments:

  • 7 Days from 9:00 AM to 9:00 PM

Spa + Salon Services are currently only by appointment only

Do you have parking available?

Yes, we have ample parking available for our clients. For detailed parking instructions, please visit our Contact Page.

Are walk-ins welcome?

We currently DO NOT accept walk-ins, we highly recommend booking an appointment in advance to ensure availability for our Popup Events.

What safety measures do you take post the COVID-19 pandemic?

We follow strict hygiene protocols, including regular sanitization of our facilities.

How do I prepare for my appointment?

Please arrive clean and free of any makeup, lotions, or oils on the area to be treated. If you have any specific concerns or preferences, please inform us during your consultation.

Can I bring my own products?

While we provide high-quality products, you are welcome to bring your own if you have specific preferences. Please discuss this with your therapist before the appointment.

Do you offer services for men?

Unfortunately, we do not offer any services specifically tailored for men, at this time.

COMING SOON: The day spa amenities such as the themed sauna rooms are only for women. However, we offer massages, facials, and waxing for both men and women.

What should I do if I am running late for my appointment?

Please call us as soon as possible to inform us of your delay. We will do our best to accommodate you, but please note that your appointment may need to be shortened to avoid disrupting other clients.

How can I provide feedback on my experience?

We value your feedback. You can provide feedback directly to our team, through our website, or via email. Your input helps us continually improve our services.

What is your cancellation policy?

  • We kindly request at least 24 hours notice for cancellations.
  • Less than 24-hour notice will result in a charge equal to 30% of the reserved service amount. A credit card “HOLD” transaction may be made on your credit card to reserve the appointment time.
  • Same-day appointment bookings are NOT accepted for PopUp events

What is your refund policy?

Refunds will not be issued after services have been completed. If your service is less than satisfactory, please notify your masseuse within the first 10 minutes of your service. DIPPED reserves the right to make the final decision on any and all refunds issued.

Is there a time limit for spa/facility use

There is a 4 hour limit.

What should I bring?

You may bring your own personal products if you like. Otherwise, we provide towels, robes, shampoo, conditioner, body wash, body lotion, and blow dryer.

Collapsible row

Is there an age limit/requirement?

Children under 17 years of age are not permitted in the spa/salon popup. Senior citizens must be accompanied by a guardian.

Is gratuity included in the treatment price? If not, how much should I tip?

  • Gratuity is not included in the price of our services.
  • While they are entirely optional, they are greatly appreciated by our hard-working therapists.
  • Our clients customarily tip between 15% and 20% of the treatment price, but again, this is just a guideline, not a hard-fast rule.

Is there parking?

Our complex offers free parking. There is also plenty of street parking when the lot is at full capacity.

Payment and Pricing

What forms of payment do you accept?

We accept various forms of payment, including cash, credit/debit cards, We DO NOT accept electronic payments such as PayPal and Venmo.

Do you offer package deals or discounts?

Yes, we offer various package deals and seasonal discounts. Please check our Offers Page for the latest promotions.

How can I purchase a gift card?

Gift cards can be purchased online through our website or in-store. They make the perfect gift for friends and family. Purchase Gift Card.

Is gratuity included in the service price?

Gratuity is not included in the service price. If you enjoyed your service, tips are appreciated and can be given directly to your therapist.

Facility and Experience

What should I expect during my first visit?

During your first visit, you will be greeted by our friendly staff and given a brief consultation to discuss your needs and preferences. Please arrive 15 minutes early to complete any necessary paperwork.

Do you provide robes and slippers?

Yes, we provide complimentary robes and slippers for all our clients to ensure a comfortable and relaxing experience.

Can I request a specific therapist?

Yes, you can request a specific therapist when booking your appointment. We will do our best to accommodate your request based on availability.

Do you offer services for special occasions or groups?

Yes, we offer services for special occasions such as weddings, birthdays, and corporate events. Group bookings can also be arranged. Please contact us for more information.

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